Discounts
Overview
HqO’s Discounts feature empowers property teams to offer percentage-based discounts on paid resources and events to selected tenants. Whether you're looking to incentivize bookings, reward loyal tenants, or run a seasonal promotion, the discount tool gives you full control over who receives the discount, what it applies to, and for how long.
What’s Included
Apply percentage-based discounts to any paid resource (e.g., desks, meeting rooms) or event.
Choose which tenants or users are eligible for the discount.
Define a custom display reason to communicate why a user is receiving the discount.
Control which days of the week the discount applies.
Set start and end dates for each discount (or keep it open-ended).
How to get started
Navigate to Discounts
Go to the left navigation menu in the HqO Admin Console.
Under Experience Manager, select Discounts, then click Create.
Fill Out Discount Info
Name: A backend-friendly name for internal use.
Display Name: Shown to the tenant in the app (e.g., “50% Off This Week Only!”).
Description: Optional; helps you remember the purpose of the discount.
Set Eligibility
Choose the Audience (specific tenant companies, user groups, or buildings).
Users will automatically receive the highest discount if they are eligible for more than one.
Set Discount Value
Enter the percentage (e.g., 50).
Choose to apply the discount to Resources or Events.
Select the specific resources or events the discount applies to.
Choose the days of the week the discount will be active (e.e., Monday only discount to incentivize use on slower days).
Schedule the Discount
Set a Start Date for when the discount becomes active.
Optionally, set an End Date if the discount is time-bound.
Click “Create” to publish your discount.
What Tenants See
When a tenant books a discounted resource or event:
A badge like “50% Off” will appear on the booking screen.
The original price is struck through and the discounted price is shown (e.g.,
$70.00→ $35.00).If a display name was added, it will appear under the discount badge (e.g., "Home pricing").
Tips for Success
You must first define the audience before assigning a resource.
Discounts will not stack; users will always get the best available discount.
Need to run recurring promotions? Duplicate an existing discount and adjust the dates.