Tenant Visitor Management Roles - User Guide
Depending on your buildings configuration, you will need to be invited to the platform by a member of the property staff - or another member of your team.
Role Overview
Visitor Registration Administrator
Can submit visitors
Can change the host to an employee of their tenant company that is active in HqO
Can view all visitors for their tenant company
Can edit visits
Can submit multi-day visits
Visitor Registration Host
Can submit visitors
Can only view visits submitted by them
Can edit visits
Can submit multi-day visits
Capability | Visitor Registration Admin | Visitor Coordinator | Visitor Registration Host |
Ability to add, edit, delete any tenant employee profiles for their tenant company | X | ||
Ability to add, edit, cancel any visitors for their tenant company | X | X | |
Ability to add, edit, cancel visitors for themselves only | X | ||
Ability to view all visits created by all employees | X | X | |
Cannot see visits created by anyone else. Can only view their own visits | X | ||
Ability to resend visitor invitation | X | X | X |