Sending Email Communications to Tenants from HqO Admin
Overview
HqO now makes it easier than ever for Admin users to communicate important information directly to tenants via email. Whether you’re announcing building updates, promoting events, or sending reminders, you can now ensure messages reach tenants—even if they haven’t opened the app or received push notifications.
What’s Included?
Send Rich Text Emails: Craft messages with styled text to clearly communicate updates, promotions, or announcements.
Target Specific Tenant Groups: Choose who receives each email by targeting specific audiences within your building or portfolio.
Preview Your Message: View an exact preview of your email before sending to ensure everything looks just right.
Send Email + Push Simultaneously: Amplify your reach by sending the same message via both email and push notification.
View Sent Communications: Keep track of what’s been sent and when with a history log.
View Scheduled Communications: See which emails are queued up to go out at a later date/time.
How to Get Started
Log in to HqO Admin.
Navigate to the Communications section.
Click New Communication and select Email (or Email + Push).
Add your content using the rich text editor.
Select your audience.
Preview your message.
Send a test communication directly to your inbox to see how it looks.
Schedule or send immediately.
Tips for Success
Use targeted audiences to keep your messaging relevant.
Preview emails before sending to catch formatting issues or typos.
Pair email + push for maximum visibility.
Keep your subject lines concise and informative to increase open rates.
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What’s Coming Soon
We’re just getting started. Here’s what’s on the roadmap:
Full Email Customization
Customize your emails with formatted text, images, and the ability to choose the “From” name and reply-to email address.Deep Linking to the App
Add smart links in your email that take users directly to a feature or content inside your app.Newsletters from HqO Admin
Easily build and send branded newsletters without needing external tools.