Users & Roles

Overview

Users can have set roles and permissions that allow you to sensor what they can see in the mobile app.

User Table:

All-in-One User Management
We’ve centralized user data into one place. No more jumping between pages—just one table to rule them all.

Filtering That Works
Quickly find the users you need by filtering by building, company, or status.

Export to CSV
Need that data outside of HqO? One click!

Multi-Language Support
We’re making sure our global admins have the tools they need, wherever they are.

Admin Roles:

• Viewer: Can view engagement analytics, audiences, users, and content.

• Programmer: Can edit and create content. Can view audiences and users.

• Operator: Can edit and create audiences. Can view users.

• Manager: Can edit & create audiences and notifications. Can view users.

• User Admin [cannot be assigned in isolation, the user must have one of the other roles]: Can edit non-admin users (add sites, remove sites, delete users) and edit admin users (add admins, assign/remove XM Admin user roles)

End-User Permissions:

End-user permissions can be assigned on a user-by-user basis. This allows you to permission specific tech functionalities (utility buttons) to be visible to a certain set of users. By assigning permissions on a user-by-user basis, you can ensure that each user only has access to the functionalities that are relevant to their role and responsibilities.