Overview
The Audit Trail is a chronological log of key events that a user takes in HqO Admin that provides evidence of those events. The Audit Trail captures the date and user that performed each event.
HqO Admin Experience
Viewing the Report
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User must have one of the following roles to view the report:
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Internal Manager
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Landlord Manager
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Landlord Super Admin
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Landlord Security Admin
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Navigate to User > Audit Trail
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When generating the report the user must indicate a date range
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Click “Download report” button to download CSV
Report Format
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Report is in CSV format
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Report is scoped to the data one customer
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Report includes the following fields:
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Date - UTC timestamp of the logging event
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User UUID - User UUID of the user who performed the action
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User’s Name (First & Last) - User first/last name of the user who performed the action
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User Email - User Email of the user who performed the action
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Building (Name) action was taken in
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Building UUID - Building UUID of the building the action was taken in
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Title - Short text description of the event
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Value - Short additional information that is useful for the event
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Data will not expire and will not be removed after a certain timeframe
Sample Report
|
Date |
User UUID |
User Name |
User Email |
Building UUID |
Building Name |
Title |
Value |
|
2022-12-30T15:06:36.000Z |
6315a4f2-b39a-4b24-bbd2-af4c9365ee19 |
Sarah Meads |
1fb4db6b-9f86-43e7-a10a-680e640d1234 |
60 South St. |
Admin user role added |
User: Sarah Meads added Role: Viewer to User: First-Mary Last-Smith with UUID 63317b84-f754-4b8d-8aa8-a8dc945b1276 |
|
|
2022-12-30T15:06:36.000Z |
6315a4f2-b39a-4b24-bbd2-af4c9365ee19 |
Sarah Meads |
1fb4db6b-9f86-43e7-a10a-680e640d1234 |
60 South St. |
Admin user role removed |
User: Sarah Meads removed Role: Viewer from User: First-Mary Last-Smith with UUID 63317b84-f754-4b8d-8aa8-a8dc945b1276 |
|
|
2023-01-10T22:05:49.000Z |
a0989d75-c817-4128-b5a8-c24afd32f86d |
Julia Meedzan |
1fb4db6b-9f86-43e7-a10a-680e640d1234 |
60 South St. |
Content created |
Company event next week |
|
|
2023-01-18T17:58:18.000Z |
a0989d75-c817-4128-b5a8-c24afd32f86d |
Julia Meedzan |
1fb4db6b-9f86-43e7-a10a-680e640d1234 |
60 South St. |
Content updated |
Company event next week |
|
|
2023-01-18T17:58:18.000Z |
a0989d75-c817-4128-b5a8-c24afd32f86d |
Julia Meedzan |
1fb4db6b-9f86-43e7-a10a-680e640d1234 |
60 South St. |
Content updated |
Company event next week |
Logging Events
Below is the list of all the events we currently logging in the Audit Trail. These are events that took place in HqO Admin.
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Title - Short text description of the event
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Value - Short additional information that is useful for the event
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Building Name/Building UUID - Indicates if this information will be provided for that event
|
Title |
Value |
Building Name/ Building UUID |
|---|---|---|
|
Admin user role added |
Admin User, Role |
No |
|
Admin user role removed |
Admin User, Role |
No |
|
Admin user scope added |
Admin User, Building |
No |
|
Admin user scope removed |
Admin User, Building |
No |
|
Admin login attempt |
User Name |
No |
|
Admin login failure |
User Name |
No |
|
Admin user logged out |
User Name |
No |
|
Content Created |
Title of Content |
Yes |
|
Content Viewed |
Title of Content |
Yes |
|
Content Edited |
Title of Content |
Yes |
|
Content Deleted |
Title of Content |
Yes |
|
Amenities Post Created |
Amenity Name |
Yes |
|
Amenities Post Viewed |
Amenity Name |
Yes |
|
Amenities Post Edited |
Amenity Name |
Yes |
|
Amenities Post Deleted |
Amenity Name |
Yes |
|
Survey Created |
Title of Survey |
Yes |
|
Survey Created |
Title of Survey |
Yes |
|
Survey Edited |
Title of Survey |
Yes |
|
Survey Deleted |
Title of Survey |
Yes |
|
Notification Created |
Notification Title |
Yes |
|
Notification Viewed |
Notification Title |
Yes |
|
Notification Edited |
Notification Title |
Yes |
|
Notification Delete |
Notification Title |
Yes |
|
Audience Created |
Audience Name |
Yes |
|
Audience Viewed |
Audience Name |
Yes |
|
Audience Edited |
Audience Name |
Yes |
|
Visit Created |
New visit created for Jan 15, Floor 5, Suite 501, Visit UUID: a1b2c3d4-... |
Yes |
|
Visit Edited |
Visit updated for Jan 15, Floor 6, Suite 602, Visit UUID: a1b2c3d4-... |
Yes |
|
Visit Edited |
Visit was checked in for Jan 15, Visit UUID: a1b2c3d4-... |
Yes |
|
Visit Edited |
Visit was checked out for Jan 15, Visit UUID: a1b2c3d4-... |
Yes |
|
Visit Deleted |
Visit scheduled for Jan 15 was canceled, Visit UUID: a1b2c3d4-... |
Yes |
Known Limitations
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Currently available to limited customers
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Current scoped to customer not individual user’s building permissions