Generic Domains
Overview
Generic domains are not permitted to be added to a company in the HqO platform because the company does not own these domains. These domains are owned by publicly available products.
The domains listed below are considered “generic” and cannot be added to the HqO platform.
Note: There may be additional generic domains identified in the future.
The asterisk (*) indicates that there are multiple subdomains (examples include - .com, .co, .ru, .co.uk, .pl). The restriction applies to all subdomains of generic domains.
Generic Domains
aol.*
docs.google.com
gmail.*
googlegroups.com
googlemail.com
gmx.*
hotmail.*
icloud.com
inbox.*
mail.com
me.com
outlook.*
pm.me
proton.*
protonmail.ch
resource.calendar.google.com
tutanota.com
tutamail.com
yahoo.*
yandex.*
zoho.*
Users with generic domain email addresses
Specific users with generic domain email addresses can be given access to the HqO platform.
If you have a user with a generic domain email address that needs access to the HqO platform please contact HqO Support at appsupport@hqo.co and provide the user's information:
First Name
Last Name
Email
Company
Building
Domains set up
As an admin user, you are prevented from adding generic domains to a company.
If a user enters a generic domain in the Domains field on the company page and clicks “Add”, then they will receive and error: “The domain entered is generic and is not allowed”
