January 2026
A Smarter Start to the New Year
Enhanced Tenant Experiences and Smarter Booking Controls
January brings a refreshed tenant visitor registration experience, a broader beta rollout of the new Admin Navigation, and practical Resource Booking improvements that give property teams more control and flexibility day to day.
Visitor Management: Enhanced Tenant End User Experience
A Modern, Intuitive Visitor Registration Experience Across All Devices
HqO's Enhanced Tenant End User Experience transforms the visitor registration flow with a refreshed, mobile-optimized interface that makes scheduling guests effortless. Featuring consistent visit cards, streamlined navigation, and responsive design, tenants can register visitors quickly and confidently — whether they're at their desk or on the go.
Key Capabilities:
Modern Visit Design: Consistent, easy-to-use visit cards across mobile and web platforms
Responsive Interface: Optimized for seamless navigation on any device
Streamlined Registration: Simplified flow that reduces friction for tenant users managing guests
New Admin Navigation
Beta Rollout Expands to Early Adopters
Following its initial release in December, the redesigned HqO Admin Navigation began its beta rollout to select customers this month. The new experience unifies every stage of the property lifecycle in a single, intuitive platform — making it easier for property teams to manage portfolios, engage tenants, and streamline operations without switching contexts.
The navigation is designed around each user persona so that every team member — from asset managers to building operators — sees exactly what they need, when they need it.
Resource Booking: New Controls and Integrations
More Flexibility for Properties, a Better Experience for Tenants
Several practical enhancements to Resource Booking are now live, giving property teams more control over how amenities are managed and accessed.
What's New:
Add a Guest with Native Visitor Registration: Properties using both HqO Resource Booking and Visitor Registration can now effortlessly add external guests to any booking. Guests receive instant visitor invitations, while admins gain full visibility into guest activity.
Customize Check-In Timing: Configure exactly when tenants can check in for their resource bookings — 60 minutes before, 30 minutes before, or any window that fits your property's needs. This ensures resources are used as intended and keeps operations running smoothly.
Customize Resource Address: Ideal for campuses and multi-building environments, you can now assign custom addresses to individual resources — making it easier for tenants and guests to find the right place every time.
The Big Picture
January's updates lay the groundwork for a more seamless experience across the platform — for tenants arriving at the building, staff managing bookings, and administrators navigating a growing portfolio of tools. Each enhancement brings HqO closer to the frictionless, connected environment that modern commercial real estate demands.