"Native" Integrations
“Native” Overview
Ability to link from the HqO app to a stock pre-installed app for text messaging, phone calls, or email.
HqO & “Native”
HqO’s Native integrations will allow your team to easily create integrations with a third-party partner.
Mobile Experience
The end-user will be able to access either SMS, Telephone Number, or Email via the “Native” integration.
SMS
If phone number is in message history, the user is brought to the text conversation within the messaging app.
If phone number is not in message history, user is brought to the messages app with a new message ready to compose and the phone number is entered.
Telephone
User is prompted to call the phone number
Mail-to
User is brought to their default email app with the TO: field populated
Admin Experience
Admin is able to create “Native” integration as a CTA in content, or with the help of HqO Customer Success it can be added to a Utility Button.
Configuring “Native” Utility Buyttons
To add a “Native” integration, you can include this in a Utility Button or in a CTA of a piece of content.
If you are looking to add a “Native” to a Utility Button, please reach out to your HqO Customer Success Manager.
If you are looking to add a “Native” to a piece of content, please view the instructions Content
The Utility Buttons or CTA will be set up the following way:
sms:1234567890
tel:911