HqO Visitor Management - Kiosk Hardware Recommendations
Tablet recommendations:
For visitor registration kiosks, we recommend a 12.9″–14″ tablet for optimal readability and touch accuracy. Our top recommendation is the iPad Pro 12.9″ for its reliability and kiosk support. For customers preferring Android, the Samsung Galaxy Tab S8 Ultra is an excellent large-screen alternative.
Apple iPad Pro 12.9″ - Best overall kiosk tablet
Why it wins:
Excellent balance of large screen + stability
Best-in-class touch accuracy for fast check-in flows
Strong kiosk / single-app lock-down (Guided Access, MDM)
Longest OS + security support lifecycle
Broad ecosystem of professional mounts and enclosures
Best for: High-traffic lobbies, Class A office buildings, customer-facing environments where polish and reliability matter most.
Samsung Galaxy Tab S8 Ultra (14.6″) - Best large-format Android option
Why it’s great:
Massive 14.6″ AMOLED display, extremely readable from distance
Excellent performance and responsiveness
Strong support for Android kiosk/device-owner mode
Works well for form-heavy or accessibility-focused kiosk UIs
Trade-off - Very large footprint, requires a sturdy stand or wall mount
Trade-off
Very large footprint — requires a sturdy stand or wall mount
Best for: Unstaffed or semi-staffed kiosks where visibility and clarity are critical.
Printer recommendations:
Brother QL-820NWB
This is the printer model that is fully supported. The Brother QL-810W is a more compact alternative that is also compatible. Other Brother Wi-Fi/LAN-enabled label printers may work, but we recommend the QL-820NWB for the best experience.