Building Guard Workflow

Check in a Scheduled Visitor

Goal: Verify identity and grant access
Steps:

1. Open Visitor Management dashboard

2. Search for visitor by name or date

3. Confirm visitor is on the pre-registered list

4. Check ID (optional photo verification)

5. Issue a badge or mobile credential

6. Mark visitor as "Checked In"

Check in a Walk-in Visitor

Goal: Handle unexpected guests professionally
Steps:

1. Open visitor check-in page

2. Capture visitor info (name, host, reason for visit)

3. Verify with host or building protocol

4. Check ID (if required)

5. Issue badge

6. Mark visitor as "Checked In"

7. (Optional) Add note to visitor log

Check out a Visitor

Goal: Complete the visit record
Steps:

1. Locate visitor in today’s log

2. Click “Check Out”

3. (Optional) Collect badge or credentials

View Visitor History

Goal: Track visit activity for audit or compliance
Steps:

1. Open visitor management panel

2. Filter by date, name, or status

3. Export or review as needed

View Watchlist Alerts

Goal: Be alerted about flagged individuals
Steps:

1. Receive pop-up or highlighted record on attempted check-in

2. Review photo and notes

3. Follow escalation procedure (e.g., notify supervisor or security lead)