HqO Visitor Management - Notifications

HqO's Visitor Management notifications transform the visitor experience with modern, branded communications that set clear expectations and reduce day-of confusion. Visitors receive invitations with all essential visit details, access passes, and customized check-in instructions. Hosts receive notifications through the visitor lifecycle keeping them informed.

Key Capabilities:

Modern, branded email invitations with complete visit details and host information
Customizable notes provided by the host to guide the visitor experience
Automatic translation to the building's primary language
Clear visual indicators when visit details are modified to prevent miscommunication

	Visitor	Host
Host Invites Visitor	Visitor receives Visitor Invitation With QR or no QR Bypass desk or Check-in at desk Multi-day	Visitor Invitation Confirmation
Host Edits Date/Time of Visit	Visitor receives Visitor Invitation Modified - Date or Time	N/A
Host or Building cancels visit	Visitor Invitation Cancelled	Visitor Invitation Cancelled
Day of Reminder	Visitor Reminder Includes QR for that day Sent at 8am unless visit start time is earlier then 1hr before	N/A
Building Guard checks in Visitor	N/A	Visitor Checked In
Visitor bypasses desk and scans QR	N/A	Visitor Checked In
Building Guard notifies Host	N/A	Host Notified
Employee request day pass from Building	N/A	Day Pass Request
Confirmation if Host denies visitor pass	N/A	Day Pass Denied