Datawatch Systems

Datawatch Overview

By including your Datawatch suite of products (Mobile Access, Visitor Management, and Resource Booking) in the HqO experience, your end users will be able to access all their key technology within the HqO app experience to streamline their day-to-day activities.

To learn more about Mobile Access, please go visit Datawatch Systems - Access

Datawatch & HqO

HqO supports Datwatch’s Mobile Access, Visitor Management, and Resource Booking solutions.

Mobile Experience

Visitor Management

• Register Guest 

  • Select Visitor Registration 

  • Pre-register guests, send guests visitor invitations

• View and track existing guest reservations 

  • Check status of visitors 

  • Receive notification of guest arriving

  • Send QR code to access the building

Resource Booking

• Reserve Resources:

  • View available resources 

  • Book resources that are available 

• View Resources 

  • View your reservation 

• Modify Reservations

  • Update, adjust, and cancel reservation

Admin Experience

All Admin experiences will remain in Datawatch’s back office. HqO only supports the Tenant/End User experience via the HqO mobile app.

Configuring Datawatch

To configure Datawatch within the HqO app, HqO will need access to the SSO URLs associated with the customer's account (which will be provided by Datawatch to HqO).

Please provide the following information:

• Account name in Datawatch

• Address associated with Datawatch account

• Which modules (Mobile Access, Visitor Registration, Resource Booking) you would like to integrate

If you do not know the information needed, please reach out to your Datawatch representative. Please include your HqO Customer Success Manager and/or Implementation Manager to answer any questions.

Once this information is collected, please share it with your HqO Customer Success Manager or Implementation Manager to complete the configuration in HqO.

If you do not have Datawatch included in your HqO Contract, or you are interested in learning more about the offering from Datawatch, please reach out to your HqO Customer Success Manager to learn more.

Currently, the HqO & Datawatch integration is available globally.